Manage Your Membership

We hate to see you go! We totally get that life happens, and we appreciate you being a Member. Please use the form below to contact our Client Experience team. You can re-join anytime in-store or online.

Cancellation Request Form

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Please be advised that this request form is not an immediate cancellation.

A cancellation is not complete until you receive an email from our team confirming cancellation and any membership fees charged between submission of this request and the processing of the request are non-refundable. Our Client Experience team will be in touch with you at the email address and/or phone number provided within 48 hours to process your request.